Email invites

I didn't receive the confirmation email

First try waiting 5 mins or pressing on send/receive if you have the facility. Also check any spam folders.

If you still don't receive an email, log in using the username and password you created at signup.

After logging in you may see a notice that we are unable to deliver emails to you. Is the email address correct? If yes then there is a problem with your email provider accepting emails from us. Try adding our domain spellzone.com to your safe senders list in your email platform. If the email address you entered is incorrect it can be corrected or changed within Spellzone and we will send you another email.

I didn't receive a teacher/administrator invite email

First try waiting 5 mins or pressing on send/receive if you have the facility. Also check any spam folders.

Ask the administrator or teacher who invited you to check the 'Staff' section on Spellzone. First check the email address is correct. If it is correct and Spellzone cannot deliver the email to you after 5 minutes against your name in the 'Confirmed' column it will say 'Delivery Error'. In this case try adding our domain spellzone.com to your safe senders list. If it does not say 'Delivery Error' it means the email has been delivered successfully and you should check spam and deleted folders. If you still cannot find the email in spam or deleted folders please check with your email provider. You can resend the email by clicking on the arrow icon.

I am still having problems

Click here to contact us.



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testimonials


"Spellzone really is an incredibly simple, engaging and cost effective resource - it makes a big difference to literacy levels."

Millthorpe School, York

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