How we obtain your Personal Data
Legal basis for processing any personal data
Legitimate interests pursued by Spellzone Limited and/or its clients
What identification will be required?
Spellzone Limited treats the privacy of its customers very seriously and we take appropriate measures to safeguard your privacy. This Privacy Notice explains how we protect and use any Personal Data* you share with us and that we hold about you, including how we collect, process, protect and share that data.
* This document refers to Personal Data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject).
The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of Data Subjects. These rights cover the safeguarding of Personal Data, protection against the unlawful processing of Personal Data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain.
GDPR means General Data Protection Regulation ((EU) 2016/679) (GDPR) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK; and then any successor legislation to the GDPR or the Data Protection Act 1998.
The Information Commissioners (ICO) guidance on personal data can be found here.
Spellzone Limited uses the information collected from you (Personal Data) to provide you with access to the contents of the Spellzone website under the domain name www.spellzone.com and other Spellzone domains. We may also collect statistics about the behaviour of visitors to the Spellzone website in order to improve user experience.
Spellzone Limited may also contact you by email, telephone or post:
In making initial contact, you consent to Spellzone Limited maintaining a dialogue with you until you either opt out (which you can do at any stage) or we decide to desist in promoting our services.
Spellzone Limited also acts on behalf of its clients (for example schools and colleges) in the capacity of data processor. When working as a data processor, Spellzone Limited will be acting on the instruction of its clients.Personal Data may be collected about you from the forms you complete on the Spellzone website, from records of our correspondence with you and details of your visits to our website, including but not limited to personally identifying information:
The Spellzone website uses cookies, which is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the Spellzone website each time the visitor returns.
Our cookies help us to:
Make our marketing more efficient (tracking what works best for our visitors and serving you relevant content)
We do NOT use cookies to:
Spellzone website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Spellzone website.
Please note that if you disable or decline cookies, you may not be able to access some parts of the Spellzone website, and some features, such as record keeping, may not function properly or be available to you.
You can find out more information about the cookies that Spellzone use and how to manage cookies here.
To meet Spellzone Limited’s contractual obligations to clients and to respond to sales or marketing enquiries.
Spellzone Limited will only collect the information needed so that it can provide you with access to the Spellzone website and to provide support and marketing information about the Spellzone website.
Any information Spellzone Limited holds about you and your business encompasses all the details we hold about you and any sales transactions including any third-party information we have obtained about you from public sources, our clients and our suppliers.
Payment details such as credit card information are handled by third party providers such as WorldPay and PayPal and as such, Spellzone does not hold this information on our databases.
All WorldPay transactions are subject to the WorldPay Privacy Policy and all PayPal transactions are subject to the PayPal Privacy Policy.
Spellzone Limited does not sell or broker your data, although coincidentally there may be times when your information could be contained in data that Spellzone Limited has purchased from a third-party marketing company.
To provide access to the contents of the Spellzone website under the domain name www.spellzone.com and other Spellzone domains and to market the Spellzone education resources offered by Spellzone Limited.
Through agreeing to this privacy notice you are consenting to Spellzone Limited processing your Personal Data for the purposes outlined. You can withdraw consent at any time by emailing or writing to us, see last section for full contact details.
Spellzone Limited may on occasions pass your Personal Information to third parties exclusively to process work on its behalf. Spellzone Limited requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice.
Spellzone Limited DO NOT sell or pass on information gained from your engagement with the Spellzone website without your consent. However, Spellzone Limited may disclose your Personal Information to meet legal obligations, regulations or valid governmental requests.
Spellzone Limited may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of Spellzone Limited, its clients and/or the wider community.
Spellzone Limited will process Personal Data during the duration of a free trial or paid subscription and will retain the Personal Data for a maximum of 18 months after the free trial and/or a paid subscription has expired.
This will enable reinstatement of the account in the event of change of mind or absence due to illness. During this time Spellzone may contact the Data Subject regarding renewal or any special offers.
At the end of, or before the end of the 18 months retention period, Spellzone shall destroy all documents, processing and utilization results, and data sets related to the contract that have come into its possession, in a data-protection compliant manner. The same applies to any and all connected test, waste, redundant and discarded material.
Spellzone Limited will continue to store only the Personal Data needed after the contract has expired to meet any legal obligations after which it will be deleted, in a data-protection compliant manner.
Some data such as word lists or results may remain on the Spellzone databases after account deletion but will not be identifiable to any Personal Data.
The Processing of Data shall be carried out within the United Kingdom and the EEA.
At any point whilst Spellzone Limited is in possession of or processing your personal data, all data subjects have the following rights:
In the event that Spellzone Limited refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge.
Spellzone Limited at your request can confirm what information it holds about you and how it is processed.
You can request the following information:
Spellzone Limited will accept the following forms of ID when information on your personal data is requested:
If Spellzone Limited is dissatisfied with the quality, further information may be sought before personal data can be released.
All requests should be made by email or writing to us at the address below.
In the event that you wish to make a complaint about how your Personal Data is being processed by Spellzone Limited, you have the right to complain to Spellzone Limited’s directors:
Spellzone Limited
Attention of the Directors
Holme Hill Cottage
Church Street
Whixley
York YO26 8AR
United Kingdom
Telephone +44 (0)333 990 0132
If you do not get a response within 30 days you can complain to the Data Protection Regulator.
Spellzone Limited is registered in England and Wales. Company Reg. No. 6884807
Registered office: Club Chambers, Museum Street, York, YO1 7DN United Kingdom
Information Commissioner's Office (ICO) Reg. No. ZA004886
14/06/23
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